Edf Energy Contact Number France

If you are ringing the edf customer service from abroad there is a dedicated phone number you will need to call.

Edf energy contact number france. Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page. This number will be free of charge if you call from a landline in france but may be subject to operator charges if dialled from a mobile phone or from abroad. The edf group has offered a free mediation service since 1999. The mediator has jurisdiction over all disputes between edf and its stakeholders.

Note that edf online customer support is now available in english though the information is limited. Renewing your energy tariff with us mon fri 8am to 8pm and saturday 8am to 2pm. Edf used to operate 13 boutiques throughout france. We also have a dedicated advice page for those struggling to pay.

Your account number can be found on your gas or electricity bill. But as of 2020 though all edf agencies have now been closed. 339 69 36 63 83 available monday to saturday from 8 00am to 9 00pm gmt 1 note that this call may be subject to additional international charges. Reference id optional if you have an unresolved complaint please enter your reference number here.

0800 269 450 energy efficiency enquiries mon fri 8am to 8pm and saturday 8 30am to 2pm. The english speaking customer service number for edf is 09 69 36 63 83 when calling from within france and 339 69 36 63 83 when calling from abroad. Edf has also created an app called edf moi that you can download for free on your smartphone. 0333 009 6999 warm home discount enquiries mon fri 8am to 8pm.

How to contact edf france from abroad. Individual or professional customers companies local authorities energy producers service providers and subcontractors network users and so on. The best time to ring the edf helpline. Edf agencies throughout france.